Kaspersky Product Support
We are seeking a motivated and detail-oriented Kaspersky Product Support to join our team. The ideal candidate is a recent graduate or final-year student with a strong interest in cybersecurity, payment systems, and customer support. This role offers hands-on exposure to security audits, B2B/B2C support, and technical troubleshooting across multiple platforms.
Key Responsibilities:
- Conduct security audits and ensure cybersecurity compliance.
- Manage Khalti, eSewa and Kaspersky systems and resolve technical issues.
- Provide dealer training, technical support and product assistance.
- Handle B2B/B2C customer and post-sales support.
- Support Kaspersky sales, marketing and pre-sales activities.
- Manage Tawk.to live chat and respond to customer queries.
- Conduct physical audits, field visits and ensure security protocols are followed.
Qualification:
- Bachelor's degree in Computer Science, IT, Cybersecurity, or a related field (completed or currently running).
- 0–1 years of relevant experience (fresh graduates are encouraged to apply).
- Basic understanding of cybersecurity principles and compliance practices.
- Familiarity with digital payment systems (Khalti, eSewa) is a plus.
- Exposure to Kaspersky or similar endpoint security tools is an advantage.
- Willingness to travel for field visits and physical audits.
How to Apply?
Interested candidates are invited to send their updated CV and a brief cover letter to
hr@sagarnetwork.com with the subject line "Application for Printer Technician” or you can direct DM in LinkedIn.