IT Assistant
📢 WE ARE HIRING!
Sagar Group is seeking a motivated and technically skilled IT Assistant to support daily IT operations, troubleshoot technical issues, and maintain the company's IT infrastructure.
Job Description:
- Provide technical support for hardware, software, operating systems, printers, and other IT-related issues.
- Install, configure, and maintain computers, laptops, printers, and office IT equipment.
- Troubleshoot LAN, Wi-Fi, internet connectivity, and basic networking issues.
- Install, troubleshoot, and maintain CCTV systems, including cameras and DVR/NVR units.
- Handle network cabling, cable termination, testing, and basic infrastructure maintenance.
- Manage user accounts, email access, and IT equipment during employee onboarding and offboarding.
- Assist with routine server checks, data backups, and IT infrastructure maintenance.
- Ensure antivirus protection, system updates, and basic IT security compliance.
- Maintain IT asset inventory, technical documentation, and support records.
- Coordinate with the IT team to resolve technical issues and ensure smooth daily operations.
Job Specification:
- Diploma or Bachelor's degree in IT, Computer Science, or a related field.
- 6 months to 1 year of experience in IT support, helpdesk, networking, or a related role.
- Knowledge of Windows OS, Ubuntu OS, hardware troubleshooting, networking, and CCTV systems.
- Good communication, coordination, and problem-solving skills.