Officer: IT Administration
Department: Information Technology
Designation: IT Officer
Location: Kalanki, HO
Responsibilities:
• Provide troubleshooting support for system issues, printers etc
• Assist in software installation, basic configuration tasks, and OS setup.
• Support account creation and basic IT tasks during staff onboarding and offboarding.
• Help maintain IT equipment logs, asset distribution records, and documentation.
• Assist in Ethernet cable management, connection setup, and physical hardware support.
• Perform routine checks on computers, printers, CCTV systems, and UPS/battery status.
• Help track IT inventory and support stock management activities.
• Assist in basic server-related tasks and backups under supervision.
• Record keeping of UPS and battery status.
• Co-ordinating with DevOps team regarding the server maintenance and hardware.
Qualifications
• Diploma in IT, Computer Engineering, or Computer Science.
• 1 year of experience in IT support
• Basic understanding of computer hardware/software and networking fundamentals.
• Willingness to learn advanced IT systems (servers, Mikrotik, DNS, etc.).
• Good communication, teamwork, and ability to follow instructions.