Here is a structured and practical
breakdown of the IT Manager – Role Requirements with clear segregation
into Must-Have, Should-Have, and Nice-to-Have sections.
The Core Roles & Responsibilities (Section D) have also been
integrated under appropriate categories where relevant:
A.
MUST-HAVE (NON-NEGOTIABLE – ESSENTIAL FOR ROLE PERFORMANCE)
These are foundational
qualifications, skills, and responsibilities necessary to perform the job
successfully.
1. Educational Qualification: Bachelor’s degree in IT, MIS,
Computer Science, or Business Administration with IT specialization. Relevant
professional certifications are required or strongly preferred.
2. Experience: Minimum 3 years of managerial
experience in an IT-related role.
3. Technical & Functional
Skills
- Networking: Firewall (Fortinet), Mikrotik
Router (certification is a plus).
- Server
Admin: Radius
Server, Linux Server (certification is a plus).
- Cloud
Storage:
Familiarity with cloud-based storage and backup solutions.
- Desktop/Workstation: Hands-on support for user-end
systems and software.
4. Location: Must reside within 5 km radius
of Sagar Group’s Corporate Office.
5. Mobility: Valid driving license
(Category A/B/K) or access to a two-wheeler.
6. Soft Skills
- Strong
communication and interpersonal skills.
- Analytical
thinking and problem-solving capability.
- Leadership
in hiring, training, and performance evaluation.
- Learning
mindset to stay updated with technological trends.
7. Departmental Leadership
- Must
independently lead
the IT Department including the Cybersecurity Team.
- Full
responsibility for both technical operations and strategic
reporting.
- Chairperson
and Vice-Chairperson (with 27–30 years’ experience) will offer coaching
and strategic insights but not intervene in daily execution.
8. Key Responsibilities
- Oversee
daily IT operations ensuring network/system uptime.
- Lead
infrastructure deployment: switches, routers (Mikrotik), servers
(Linux/Radius), cloud.
- Ensure
cybersecurity standards and supervise cybersecurity team.
- Handle
escalations and critical support personally.
- Develop
and enforce IT policies and documentation.
- Align
IT strategy with organizational goals.
💡
B. SHOULD-HAVE (TRAINABLE – CAN BE ACQUIRED IN ROLE)
These can be developed with support
or during the role.
1. Project Management: Capable of managing timelines,
deliverables, and coordination of IT projects.
2. Vendor Management: Experience handling ISPs and
technology vendors.
3. Cross-Department Collaboration: Able to work efficiently with HR,
Finance, Operations, and other teams for tech needs.
4. Key Responsibilities Linked
- Collaborate
across departments to align systems with business needs.
- Lead
IT budgeting and planning processes.
- Maintain
hardware/software inventory, licensing, and vendor contracts.
🌟 C. Nice-to-Have (Bonus Skills –
Value-Add, Not Critical)
These elevate the candidate but are
not deal-breakers.
1. Higher Education: Master’s degree in IT or a related
discipline.
2. Change Management: Experience with leading digital
transitions and managing user adaptation.
3. Learning Attitude: Demonstrates ongoing self-learning,
especially through AI tools or tech platforms.
4. Key Responsibilities Linked
- Plan
and execute disaster recovery and business continuity strategies.
- Promote
innovation and tech upgrades through research and continuous improvement.