IT Manager

Join Our Strategic IT Leadership Team!

At SAGAR GROUP, we empower our team to drive innovation and operational excellence. We’re seeking a dynamic and experienced IT Manager to lead our technology operations, ensure robust IT infrastructure, and deliver secure, efficient, and reliable solutions across the organization. If you excel at IT systems management, troubleshooting, and team leadership, this is your opportunity to make a real impact!

What You’ll Do

• Server & Network Administration: Oversee server and network administration tasks, including user/group management, security permissions, group policies, printer management, network monitoring, and antivirus/security system operation.
• Troubleshooting & Support: Diagnose and resolve hardware/software/network issues; manage end-user support and IT helpdesk operations.
• Backup & Data Protection: Plan and execute regular backup operations, implement restoration procedures, and ensure data integrity.
• Cloud & Password Management: Manage cloud-based email and user rights; oversee password management and authentication.
• ERP Administration: Support and maintain ERP systems and related applications.
• Helpdesk & Desktop Support: Lead helpdesk/desktop support to resolve application, network, and hardware issues.
• Network Security: Implement and monitor measures to protect the network infrastructure, including firewalls, VPNs, and endpoint security.
• Network, Hardware & Software Maintenance: Ensure routine maintenance of IT assets, including servers, workstations, printers, routers, and switches.
• System Upgrades & Projects: Plan, coordinate, and execute hardware/software upgrades and IT projects to enhance system performance and security.
• Documentation & Reporting: Maintain proper documentation for IT assets, network diagrams, processes, and policies; prepare regular status and compliance reports.
• Disaster Recovery & Business Continuity: Develop and test backup, disaster recovery, and business continuity plans.
• Vendor & Contract Management: Manage vendor relationships and procurement of IT products and services.
• Security Audits & Compliance: Conduct regular security audits, vulnerability assessments, and ensure compliance with company policies and regulatory standards.
• Team Leadership: Provide training and guidance to IT staff; set and monitor objectives, foster teamwork, and support professional growth.
• Continuous Improvement: Identify opportunities to optimize IT processes and implement best practices for operational efficiency.

What We’re Looking For

Must-Have:

• Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred)
• Minimum 3 years of relevant experience in IT management and systems administration
• Strong knowledge of server, network, and security administration
• Hands-on experience with troubleshooting, backup, and disaster recovery
• Proficiency in IT asset management, documentation, and reporting
• Excellent analytical, problem-solving, and communication skills
• Effective leadership and team management abilities

Should-Have:

• Experience with ERP systems and cloud-based solutions
• Familiarity with IT security best practices and compliance standards
• Project management experience in IT upgrades and implementations

Nice-to-Have:

• Certifications such as CCNA, MCSE, or ITIL
• Experience supporting cross-departmental IT projects
• Exposure to large-scale network or infrastructure projects

Why Work With Us?

• Career Growth: Opportunities for professional advancement and skill development
• Support & Training: Ongoing support and training to help you succeed
• Modern Tools: Work with the latest technologies and industry-leading solutions
• Competitive Compensation: Attractive salary and performance-based incentives
• Daily Benefits: Lunch and tea & coffee from the day of joining

We look forward to welcoming you to our IT leadership team!