Career at SAGAR

• Provide excellent service experience to all visits received in the office.
• Deliver messages promptly to different areas.
• Answer all incoming and internal calls with cordiality and respect.
• Transfer Responsible for receiving all office visitors, answering the phone lines for each department, taking and distributing messages, mail and documents to all staff members when received.
• Responsible for receiving and delivery of official documents and sensitive information keeping a record and logbook per office policies. Maintain and update filing system to track all incoming and outgoing letters and documents
• Assist office staff members as needed.
• Deal with staff requests with high sensitivity and confidentiality
• Supporting and coordinating the induction of newly hired employees, long-term consultants, and interns
• Administer staff insurance policies under the guidance of the HR Officer.
• Maintain accurate records of insurance policies and serve as the point of contact for insurance-related queries from staff
• Process insurance claims and liaise with insurance providers as needed
• Support in a smooth transition during the end of employment
• Briefing company roles and regulation to new joining staff, KYC updates, attendance, Introduction and bank account.
• Developing and maintaining personnel files and databases of program staff, consultants, and fellows both in hard copy and electronically
• Responsible for updating emergency contact information of staff members and update all contact list
• Contribute to the receiving all purchased goods and maintain inventory of expandable and non-expandable items as needed.
• Responsible for updating the staff directory.
• Raise requisition in the system as per the request from the team for the purchase of goods and services.
• Monitor and keep records of guards, drivers and cleaning staff duties
• Check and update office supplies, first aid kits, kitchen supplies, cleaning supplies as well as their management.
• Track vehicle repair and maintenance as well as update in the logbook
• Track maintenance/servicing of office premises and equipment.
• Assist in photocopy, printing and scanning documents
• Undertake any other roles, tasks, or projects as delegated by the Head of Departments, especially when there are team member absences or specific needs for specialized support.